Agreement Helpdesk Mgmt Fieldservice

This module is a small bridge between helpdesk tickets, agreements and Field Service orders. It does not add any new screen or menu of its own; it changes what happens when a user uses the existing "create order" action on a helpdesk ticket.

• If the helpdesk ticket is linked to an agreement, that agreement is automatically pre-filled on the Field Service order that is created from the ticket.
• If the ticket has no agreement, nothing changes and the order is created as usual.

The module works on the helpdesk.ticket model and extends the action_create_order method, which is the button/action that turns a ticket into a Field Service order. It relies on the agreement link already provided by the related agreement and helpdesk modules.

Because it is set to install automatically, it activates as soon as its dependencies are present, so users do not need to install it manually. The practical benefit is less manual data entry and fewer mistakes: the agreement that covers the customer's work is kept consistent between the ticket and the resulting Field Service order.