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Ai Oca Bridge Helpdesk Mgmt

ai_oca_bridge_helpdesk_mgmt folder_open OCA/ai open_in_new
Uncategorised License: AGPL-3

This module is a glue module between AI OCA Bridge and helpdesk management.

auto_awesome What this module does

AI-generated from the code · Odoo 16.0

Connects the AI Bridge with Helpdesk Management so helpdesk tickets can be used as AI conversation threads. It adds no new screens or fields by itself.

This is a technical glue module. It makes the helpdesk ticket model (helpdesk.ticket) also inherit from the AI Bridge thread model (ai.bridge.thread), so tickets can carry AI Bridge conversations.

  • It does not add any new fields, menus, buttons, reports or business rules of its own.
  • It does not change how tickets are created, assigned or closed.
  • Its only effect is to link the two existing modules together, enabling the AI Bridge features on helpdesk tickets.

Because the module contains no data files and no extra logic, users will not see a new menu or screen after installing it. The visible behaviour comes from the two modules it depends on: ai_oca_bridge and helpdesk_mgmt. Any AI-related actions available on a ticket are provided by those modules, not by this one.

In short, install this module only if you use both the AI Bridge and Helpdesk Management and want them to work together. It touches the helpdesk.ticket model by extending it with the AI Bridge thread behaviour.

Depends on

ai_oca_bridgehelpdesk_mgmt
Models and fields (1)
  • helpdesk.ticket · new model

Text generated by AI (DeepSeek) from reading the Odoo 16.0 code on GitHub; it may contain mistakes, so check the code before deciding. View the code on GitHub

Availability by version

Reviewed: 2026-11-03
Confirmed (verified in repository and branch) Estimated (unverified) No information

Confirmation status: 1 confirmed, 8 with no information of 9 versions.

terminal Installation and usage

No verified information

Installation instructions, the distribution package, dependencies and configuration steps are not shown because they have not yet been verified in the module documentation for any version.

info

Data imported from GitHub: this sheet reflects the latest catalog review, not a live lookup. Always check the module documentation and staging before installing in production.