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Sequential Code for Claims

crm_claim_code folder_open OCA/crm open_in_new
Customer Relationship Management License: AGPL-3
  • This module adds a sequential code for claims.

auto_awesome What this module does

AI-generated from the code · Odoo 19.0

Adds an automatic, unique claim number to every customer claim in Odoo. The number is generated from a sequence (e.g. CLM0001) and can be searched from the claims list.

This module gives each customer claim a unique reference number, so claims are easier to identify and talk about with customers or colleagues.

  • When a new claim is created, Odoo automatically fills in a "Claim Number" using a numbering sequence. The sequence is named "Claim Code", uses the prefix CLM and pads the number to 4 digits (for example CLM0001).
  • The claim number is required and must be unique: Odoo refuses to save two claims with the same number.
  • The number is shown on the claim form and in the claims list, just before the claim subject, and it is read-only so users cannot change it by hand.
  • The search box on the claims screen also looks into the claim number, so you can find a claim by typing its number.
  • When the module is installed on a database that already has claims, existing claims are given numbers from the same sequence, in order of their internal ID.

The module extends the existing crm.claim model and the standard claim form, list and filter views. It does not add new menus or screens of its own.

Depends on

crm_claim
Models and fields (1)
  • crm.claim · extends an existing modelcode (Claim Number)

Text generated by AI (DeepSeek) from reading the Odoo 19.0 code on GitHub; it may contain mistakes, so check the code before deciding. View the code on GitHub

Availability by version

Reviewed: 2026-11-03
Confirmed (verified in repository and branch) Estimated (unverified) No information

Confirmation status: 8 confirmed, 1 with no information of 9 versions.

terminal Installation and usage

OCA documentation · Odoo 19.0

Usage

Source · Odoo 19.0

To use this module, you need to:

  • Go to menu CRM \> After Sale \> Claims and create a new claim.
  • Enter claim subject and Save it. You must see a new number for this claim.

No verified information in OCA: Installation, Configuration.

info

Data imported from GitHub: this sheet reflects the latest catalog review, not a live lookup. Always check the module documentation and staging before installing in production.