Odoo Field Service App allows to assign any FS worker to any FS order. For some organizations, they cannot assign any FS worker to any order. They needs to manage the skills of the FS workers and reduce the list of potential FS workers on an order to avoid wrong assignment and mis-configuration. The skills of the selectable FS workers on a service order needs to match the required skills to perform the order.
This modules allows you to set skills on categories to automatically set those skills on the order. It also allows you to set the skills to the field service worker with their level. On the order, the list of field service workers is filtered with the skills and the location so you can only assign the right worker to the order.
auto_awesome What this module does
AI-generated from the code · Odoo 19.0Assign skills to your field service workers and require skills on orders, categories and templates. Odoo then only offers workers who have all the required skills when you assign an order.
This module links the Field Service app with the Skills feature of Odoo, so you can match workers to the jobs they are qualified for.
On a field service worker you get a new Skills tab where you list each skill, its type and level, with a progress bar. The same skill cannot be added twice to the same worker, and Odoo checks that the chosen skill belongs to the chosen skill type and that the level is valid for that type.
On field service orders, categories and templates you can set Required Skills. When you pick categories on an order, their required skills are copied onto the order automatically; picking a template also brings its required skills across.
Based on the required skills, Odoo computes the list of available workers, and the worker field on the order is filtered to show only people who hold all the required skills. If no skills are required, all workers remain selectable.
A Worker Skills report (graph and pivot) is available under Field Service reporting, and a Skills menu is added under the Field Service configuration for workers. Skills themselves gain a colour used in the tags.
Depends on
Menus it adds
Models and fields (6)
- hr.skill · extends an existing modelcolor (Color Index)
- fsm.order · extends an existing modelskill_ids (Required Skills), skill_worker_ids
- fsm.person · extends an existing modelskill_ids (Skills)
- fsm.category · extends an existing modelskill_ids (Required Skills)
- fsm.template · extends an existing modelskill_ids (Required Skills)
- fsm.person.skill · new modelskill_id (Skill), person_id (Field Service Worker), skill_type_id, level_progress, skill_level_id
Text generated by AI (DeepSeek) from reading the Odoo 19.0 code on GitHub; it may contain mistakes, so check the code before deciding. View the code on GitHub
Availability by version
Reviewed: 2026-11-03Confirmation status: 8 confirmed, 1 with no information of 9 versions.
Sources · Odoo 12.0
Confirmed on 2026-11-03 in branch 12.0 of OCA/field-service.
terminal Installation and usage
OCA documentation · Odoo 19.0Configuration
Source · Odoo 19.0To configure this module, you need to:
- Create or edit your categories to set skills
- Create or edit your workers to set their skills and skill levels
- Create or edit your territories to set their field service workers
- Create or edit your locations to set their territories
Usage
Source · Odoo 19.0To use this module, you need to:
- Create an order, set the template and the location
- The categories and skills are set based on the template.
- The field service worker is set to the preferred worker if skills matches.
- The list of field service workers is filtered with the one serving the location and having the skills
No verified information in OCA: Installation.
Installation instructions, the distribution package, dependencies and configuration steps are not shown because they have not yet been verified in the module documentation for any version.
Data imported from GitHub: this sheet reflects the latest catalog review, not a live lookup. Always check the module documentation and staging before installing in production.