This module allows to add a dedicated task description that will be shown to portal users.
auto_awesome What this module does
AI-generated from the code · Odoo 18.0Lets you write a separate description for a task that only portal (customer) users see, instead of the internal task description.
This module adds a way to show a different description to customers who access a task through the portal, while keeping the normal internal description for your team.
On the task form, in the Description tab, you get a new checkbox called 'Use Portal Description'. When you tick it, a new 'Portal Description' page appears where you can write the text that customers will read. If the checkbox is left unticked, the portal keeps showing the standard task description.
When a portal user opens the task, the system automatically swaps the description: the portal page displays the portal description instead of the internal one. This happens only when the checkbox is enabled, so nothing changes for tasks where you do not use the feature.
The module works on project.task and only affects the customer portal view of tasks; it does not change internal task screens, emails or reports. It is useful when internal notes contain information you do not want customers to see.
Depends on
Models and fields (1)
- project.task · extends an existing modelportal_description, use_portal_description
Text generated by AI (DeepSeek) from reading the Odoo 18.0 code on GitHub; it may contain mistakes, so check the code before deciding. View the code on GitHub
Availability by version
Reviewed: 2026-11-03Confirmation status: 2 confirmed, 7 with no information of 9 versions.
Sources · Odoo 16.0
Confirmed on 2026-11-03 in branch 16.0 of OCA/project.
terminal Installation and usage
OCA documentation · Odoo 18.0Configuration
Source · Odoo 18.0No configuration is required.
Usage
Source · Odoo 18.0On the task form enable the "Use Portal Description" checkbox located in the "Description" tab of the notebook.
A new tab "Portal Description" will become visible. Put task description that you would like to show to portal users in that tab.
If "Use Portal Description" is disabled standard task description will be show to portal users as before.
No verified information in OCA: Installation.
Installation instructions, the distribution package, dependencies and configuration steps are not shown because they have not yet been verified in the module documentation for any version.
Data imported from GitHub: this sheet reflects the latest catalog review, not a live lookup. Always check the module documentation and staging before installing in production.