This module allows you to set some product as returnable and creates a return when the sales order is confirmed.
auto_awesome What this module does
AI-generated from the code · Odoo 12.0Mark products as returnable and choose the product customers should get back. When a sales order is confirmed, Odoo automatically creates a draft return transfer for those products.
This module adds return handling to sales. On each product form you get two new fields: a checkbox "Can be Returned?" and a "Returned Product" field where you pick which product the customer should receive back. The returned product field only appears and is required when the checkbox is ticked.
When a sales order is confirmed, Odoo looks at the delivery transfer going to the customer. If it finds one, it builds a return transfer for every order line whose product is marked as returnable, using the linked returned product, the same quantity and unit of measure. The return transfer is created in draft, linked to the original sales order in its chatter, then confirmed; if just-in-time procurement is enabled, it is also reserved automatically. If no line is returnable, no return transfer is created.
- New fields on
product.template:returnableandreturn_product_id. - New behaviour on
sale.orderconfirmation: automatic creation of a returnstock.picking. - The return transfer copies the customer, origin, source and destination locations from the original delivery and uses the return operation type configured on the delivery type.
- The return is logged in the chatter of the new transfer with a link back to the sales order.
Depends on
Models and fields (2)
- sale.order · extends an existing model
- product.template · extends an existing modelreturnable (Can be Returned?), return_product_id
Text generated by AI (DeepSeek) from reading the Odoo 12.0 code on GitHub; it may contain mistakes, so check the code before deciding. View the code on GitHub
Availability by version
Reviewed: 2026-11-03Confirmation status: 1 confirmed, 8 with no information of 9 versions.
Sources · Odoo 12.0
Confirmed on 2026-11-03 in branch 12.0 of OCA/sale-workflow.
terminal Installation and usage
OCA documentation · Odoo 12.0Configuration
Source · Odoo 12.0- Go to Inventory > Master Data > Products
- Create or select a product (like Bottle of Water)
- Go to the Inventory tab
- Edit the product to check the box "Can be returned?"
- Select the product to be returned (Empty Bottle)
No verified information in OCA: Installation, Usage.
Installation instructions, the distribution package, dependencies and configuration steps are not shown because they have not yet been verified in the module documentation for any version.
Data imported from GitHub: this sheet reflects the latest catalog review, not a live lookup. Always check the module documentation and staging before installing in production.