Shopfloor Reception Helpdesk Mobile

This module extends the mobile shopfloor reception interface used by warehouse operators on handheld devices. It does not add new database models; it changes the reception screen of the mobile app.

What users can do: - While working on a reception (during quantity setting, move selection or lot selection), a "Helpdesk" button with a lifebuoy icon appears, but only when the current picking allows a helpdesk ticket. - Pressing it opens a small form where the operator must type a description (required) and can optionally pick a motive from a list. - A "Create ticket" button stays disabled until a non-empty description is entered; a back button returns to the previous step.

The ticket is created with the picking, the selected move line (if any), the description, the chosen motive and the state the operator was in when declaring the problem.

Where it appears: only in the mobile shopfloor reception scenario, not in the standard Odoo backend menus. The module relies on the helpdesk and mobile reception modules it depends on for the actual ticket creation logic.