This module was written to extend the functionality of the website contact form to support sending the interested contact an automatic welcome email and allow you to customize it.
auto_awesome What this module does
AI-generated from the code · Odoo 18.0Automatically sends a welcome email to people who submit the website contact form, so they immediately know their request was received. The email text and subject can be customised.
When someone fills in the contact form on your website, Odoo creates a lead in the CRM. This module adds an automatic rule that, as soon as such a lead is created, sends the contact a short acknowledgement email.
- The rule only applies to leads whose medium is the website, so leads coming from other channels are not affected.
- The email uses the company's email address as sender and is written in the language of the contact, the company or the current user.
- The message greets the contact by name and thanks them for their request, telling them an answer will follow soon.
- The subject of the email is "Thanks for your request".
Everything is set up as standard Odoo data: a ready-made email template, a server action that posts that template, and an automation rule that triggers the action when a new lead is created. There are no new menus or screens; the template and the automation can be found in the usual email template and automation settings, where you can edit the wording or deactivate the rule. The module works together with the website contact form and the automation features of Odoo.
Depends on
Text generated by AI (DeepSeek) from reading the Odoo 18.0 code on GitHub; it may contain mistakes, so check the code before deciding. View the code on GitHub
Availability by version
Reviewed: 2026-11-03Confirmation status: 7 confirmed, 2 with no information of 9 versions.
Sources · Odoo 16.0
Confirmed on 2026-11-03 in branch 16.0 of OCA/website.
terminal Installation and usage
OCA documentation · Odoo 18.0Configuration
Source · Odoo 18.0To configure this module, you need to:
- Have the action of the submit button on the website contact form configured to create a new opportunity.
- Go to Settings \> Technical \> Automation \> Automation Rules \> Quick response to website contact form and edit anything there.
Quicker way to just change the email template (something that most likely you will want to do):
- Go to Settings \> Technical \> Email \> Templates
- Edit the template called Quick response to website contact form.
Usage
Source · Odoo 18.0To use this module, you need to:
Have an email address in your main company. It will be used as sender address.
Complete the contact form on the website and send it to us.
No verified information in OCA: Installation.
Installation instructions, the distribution package, dependencies and configuration steps are not shown because they have not yet been verified in the module documentation for any version.
Data imported from GitHub: this sheet reflects the latest catalog review, not a live lookup. Always check the module documentation and staging before installing in production.