Website Sale Stock Order Cancel
This module enhances the website_sale_order_cancel module by preventing order cancellations if there are any validated stock pickings.
auto_awesome What this module does
AI-generated from the code · Odoo 15.0Prevents customers from cancelling a website order once its stock delivery has been completed, so orders with finished pickings can no longer be cancelled online.
This module adds a business rule on top of the existing website order cancellation feature. When a customer tries to cancel an order from the website, Odoo checks whether any of the order's stock transfers (pickings) have already been completed.
- If at least one related stock transfer is in the "Done" state, the order is marked as not cancellable and the cancellation option is blocked.
- If no stock transfer has been completed yet, the normal cancellation behaviour from the base modules still applies.
The rule is recalculated automatically whenever the order's commitment date, expected date, status, or the status of its stock transfers changes, so the cancellation button stays up to date without manual action.
It works together with the website sale order cancellation and website sale stock modules, and only affects the sale.order model. No new menus, screens, or reports are added; the change is visible directly on the website order page where customers cancel orders.
Depends on
Models and fields (1)
- sale.order · extends an existing model
Text generated by AI (DeepSeek) from reading the Odoo 15.0 code on GitHub; it may contain mistakes, so check the code before deciding. View the code on GitHub
Availability by version
Reviewed: 2026-11-03Confirmation status: 1 confirmed, 8 with no information of 9 versions.
Sources · Odoo 15.0
Confirmed on 2026-11-03 in branch 15.0 of OCA/e-commerce.
terminal Installation and usage
OCA documentation · Odoo 15.0Usage
Source · Odoo 15.0To configure the cancellation period:
- Navigate to Website > Configuration > Settings > Shipping
- Set the Cancellation Restriction Period to your desired number of days.
To cancel an order:
- In the Website app, navigate to My Account > Sales Orders.
- Open the sales order you wish to cancel.
- Click the Cancel button to open the confirmation modal.
- Confirm the cancellation by clicking the Submit button.
The sale order cannot be cancelled if the cancellation period has passed or if it has any validated related stock pickings.
No verified information in OCA: Installation, Configuration.
Installation instructions, the distribution package, dependencies and configuration steps are not shown because they have not yet been verified in the module documentation for any version.
Data imported from GitHub: this sheet reflects the latest catalog review, not a live lookup. Always check the module documentation and staging before installing in production.