This addon allow to reply on messages from odoo directly. It is useful when replying to a message from a customer.
auto_awesome What this module does
AI-generated from the code · Odoo 18.0Adds a Reply button to messages in Odoo so users can answer a customer message directly from the chatter, with the original message quoted and the subject prefixed with "Re:".
This module makes it possible to reply to a message straight from Odoo instead of switching to an external email client. A new "Reply" action with a reply icon appears on messages in the chatter, but only for messages that are linked to a record and are of type email or comment.
When a user clicks Reply, Odoo opens the standard email composer already filled in: - the recipient is taken from the original message's sender address (a contact is created if it does not exist yet); - the subject is set to "Re:" followed by the original subject; - the body contains the user's signature and the original message quoted below it, showing From, Date, Subject and the message text; - the message is sent as an email (not just logged internally).
The quoted content is cleaned before being inserted, and the composer body and subject are computed automatically based on this reply context. After the composer is closed, the conversation is refreshed so the new reply shows up in the thread.
The module extends the existing mail features (mail.message and mail.compose.message) and adds a button in the message action bar; it does not create new menus or models.
Depends on
Models and fields (2)
- mail.message · extends an existing model
- mail.compose.message · extends an existing model
Text generated by AI (DeepSeek) from reading the Odoo 18.0 code on GitHub; it may contain mistakes, so check the code before deciding. View the code on GitHub
Availability by version
Reviewed: 2026-11-03Confirmation status: 6 confirmed, 3 with no information of 9 versions.
Sources · Odoo 18.0
Confirmed on 2026-11-03 in branch 18.0 of OCA/mail.
terminal Installation and usage
OCA documentation · Odoo 18.0Usage
Source · Odoo 18.0On the messages from threads, a reply button is shown. Once it has been pressed, a composer with the reply is shown.
No verified information in OCA: Installation, Configuration.
Installation instructions, the distribution package, dependencies and configuration steps are not shown because they have not yet been verified in the module documentation for any version.
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